Registering for Online Access
Please complete and submit the form below to request online access.
Once you are registered you will be able to use the service to:
- Order your repeat prescriptions
- Cancel an appointment
- Change your contact details
- Review your medications and known allergies
- Complete questionnaires
- View test results
- Submit fit note requests
- Message the practice directly
Children aged 0-10 years
If you wish to register on behalf of your child aged 0-10 years to order repeat prescriptions, manage appointments, and view medications or immunisations history please complete the form below stating your name in the address field also.
Children aged 11-15 years
We do not offer access to online services or the medical record of young people aged 11-15. From their 11th birthday, access to a child’s online record is switched off and neither the child nor the parents can access these services. As the child approaches their 16th birthday they are able to register for online services in their own right. The practice does not offer online services to patients aged between 11-15 years.
Respecting patient confidentiality is an essential part of good care. This applies to every patient: child, young person, or adult. Without the trust that confidentiality brings, children and young people might not seek medical care and advice when they need it most, or they might not tell a doctor all the facts needed to provide good care. The same duties of confidentiality apply when using, sharing or disclosing information about children and young people as about adults. Although someone with parental responsibility can seek access to a child’s medical records, if there is information given by the child or young person in confidence this would not normally be disclosed without their consent. In giving those with parental responsibility online access to their children’s records there is a risk that we could breech the confidentiality of the child. For this reason, the partners at St Augustine’s Medical Practice have decided to adopt the policy that parents of children aged 11 years or more cannot currently have online access to their child’s records, nor do we allow children in this age group to access these online services for themselves.
Anyone over the age of 16
Will need to complete this form to be setup with their own online access account.
For further information about online services please visit the NHS Choices website.