Opening Hours

St Augustine's Medical Practice

St Augustine's Medical Practice is currently open.

Saturday 08:00-11:15 Alternate Saturdays

Saltford Surgery

Saltford Surgery is currently open.


Prescriptions (Option 2)

Phone lines are open between 10:00-16:00 only.

We are unable to issue repeats over the phone.

Medication requests can be requested through a patients online account or the NHS App.

Test Results (Option 3)

Please phone between 10:00-14:00 only.

Test results can also be accessed through a patients online account or the NHS App.

Reception (Option 4)

Our reception lines are open between 08:00–18:00, Monday to Friday.

For on the day appointments – please call at 08:00.

For non-urgent appointments and queries please call after 10:00.

Alternatively you can log into your online account on the NHS App.

Secretaries (option 5)

Please phone between 10:00-13:00 only.

The secretaries deal with referral, insurance or medical record enquiries.

Out of Hours Service

If you need to see a GP urgently 18:00–08:00 or at the weekend, then please call 111; they have doctors on duty 24/7.

Please only call 999 if it is a medical emergency.

Extended Hours

St Augustine’s Medical Practice provide additional appointments on a Monday evening (18:00-20:15) and alternate Saturday mornings (08:00-11:15). These are aimed for people who find it difficult to attend appointments during normal working hours.

There are pre-booked appointments only during these times and there is no walk-in or Emergency Service. Please note there are Accident & Emergency Departments in both Bristol and Bath.

Improving Access – Evening & Weekend Appointments (Improving Access Service)

Patients in the BANES area can, from 1 October 2018, book appointments with a local GP or Nurse in the evenings and at weekends in a BANES General Practice Hub. This service is provided by BEMS (BANES Enhanced Medical Services) which is a GP Federation whose members are all the GP Practices in BANES.

Ask your surgery receptionist for more details about what this service can offer or if you wish to book an appointment.

The service runs from 18:00– 21:00 on weekday evenings and from 08:00-12:00 on Saturday and Sunday mornings from hubs in central Bath, Paulton (Elm Hayes Surgery) and Keynsham (St Augustine’s).

Please note you will be asked to provide your consent to share your information with a BEMS GP/Nurse.