We are currently closed.
Reduced Phone Service
We have reintroduced the reduced phone service between 13:00 and 14:00 therefore it may take longer for us to answer your call. If your enquiry is not urgent please consider calling before or after these times.
Prescriptions (Option 2)
Phone lines are open between 10:00-16:00 only.
We are unable to issue repeats over the phone.
Medication requests can be requested through a patients online account or the NHS App.
Test Results (Option 3)
Please phone between 10:00-14:00 only.
Test results can also be accessed through a patients online account or the NHS App.
Reception (Option 4)
Our reception lines are open between 08:00–18:00, Monday to Friday.
For on the day appointments – please call at 08:00.
For non-urgent appointments and queries please call after 10:00.
Alternatively you can log into your online account on the NHS App.
Secretaries (option 5)
Please phone between 10:00-13:00 only.
The secretaries deal with referral, insurance or medical record enquiries.
Out of Hours Service
If you need to see a GP urgently 18:00–08:00 or at the weekend, then please call 111; they have doctors on duty 24/7.
Please only call 999 if it is a medical emergency.
St Augustine’s Medical Practice provide additional appointments on a Monday evening (18:00-20:00) and alternate Saturday mornings (08:00-11:00). These are aimed for people who find it difficult to attend appointments during normal working hours.
There are pre-booked appointments only during these times and there is no walk-in or Emergency Service. Please note there are Accident & Emergency Departments in both Bristol and Bath.