Coronavirus Helpline

B&NES 3SG has today launched a helpline for residents in Bath and North East Somerset who need support because they are sick or self-isolating from Coronavirus.

The number is 0300 247 0050

The helpline will be in operation every day between 09:00 and 17:00.

Please note: The helpline should not be used to seek medical advice but can support you in some of the following ways:

  • If you need to collect a prescription
  • If you require an emergency food parcel
  • If you need a gas or electricity meter top-up
  • If you are feeling anxious or lonely and need to talk to somebody

Please make sure that your friends, family and neighbours are aware of this helpline.

A big thank you to all of the volunteers who are part of this effort to support our communities!

Launch of COVID-19 Compassion Community Hub

Virgin Care and 3SG, who represent 3rd Sector Organisations across Bath and North East Somerset, have come together alongside BaNES Council and the CCG to offer and advice and support hub for those who are self-isolating or shielding and in need of help. We have combined resources to ensure, as a system, we are able to provide sustainable and appropriate responses to meet community needs. This includes access to over 2,000 volunteers recruited, checked and trained by 3SG.

For more information and advice please view the Compassion Community Hub booklet.