We have now moved from our current premises on Station Road in Keynsham to bigger, purpose-built premises in the Chocolate Factory on the Somerdale development site. This will be great for our patients and enables our practice to support Keynsham’s ever growing population.
There is a regular bus service to the Chocolate Factory and dedicated free car parking for our patients outside the surgery main entrance (including disabled bays).
We closed the doors of our Station Road premises at 1.00pm on Friday, 12 January and moved into the Chocolate Factory over the weekend. Please note that our Saltford branch surgery is not affected by the move and will be functioning as normal throughout this period.
The new premises are less than quarter of a mile away from the current site and are situated on the ground floor of The Chocolate Factory (block C) of the new retirement complex that is run by St Monica Trust. Our new premises include improved disabled access, a state-of art minor surgery suite and twelve consulting rooms, and more spacious staff facilities.
We do understand that for many of us change is difficult and it will be sad to say goodbye to Station Road which has been used as a GP practice for over fifty years but we hope that you see this change as a positive step. We have been planning to relocate for over ten years in order to provide bigger, more modern facilities that can keep pace with the growing local population and increased demand for health and care services.
We are working hard to ensure the transition to the new premises is as smooth as possible but as with all new ventures, there will no doubt be teething problems so please bear with us through this time.In the meantime, if you have any comments, queries or concerns, please do not hesitate to contact our wonderful reception staff or leave feed-back on our website.
Frequently Asked Questions
Q. When will the new surgery be opening?
A. The new surgery will open on Monday, 15 January 2018. Our opening times will remain the same as they are now.
Q. When will the current surgery be closing?
A. The last day of operation at 4 Station Road will be Friday, 12 January 2018.
Q. What will the new surgery be called?
A. We are not changing our name it remains St Augustine’s Medical Practice
Q. What are the contact details for the new surgery?
A. Our telephone number, fax number and website will remain the same, only our address will change to The Chocolate Factory, The Chocolate Quarter, Via Traversus, Keynsham, BS31 2GN.
Q. Are the staff moving to the new surgery?
A. Yes, all the doctors, nurses, HCAs, support and admin staff are moving to the new premises. Your named GP will remain the same.
Q. Where is the new surgery and how do I get to it?
A. Less than 5 minutes from the current premises. Please refer to this map.
Q. What Parking is available?
A There is dedicated free parking for our patients (including disabled bays) right outside the entrance to the surgery. The surgery parking zone bays are painted red.
Q. Is there a bus service to the new premises?
A Yes, the number 663, 664 & 665 bus routes. Please see these timetables.
Q. How will I make an appointment at the new surgery?
A. You can make an appointment in the same way as you do now; by telephone, by coming to the surgery, or you can make an appointment online.
Q. How will I order repeat prescriptions?
A. The same way as you do now. Request a repeat prescription online.